IL License Number: 104.017181
IL License Number: 104.017181
CASE STUDY
Location: Intersection of Rand Rd and N Greenwood Ave, Arlington Heights, IL 60004
Services: Roof Ventilation Repair
Estimated Cost: $4,000
Job Duration: 1 Day
During a recent attic ventilation inspection at Matthew’s home in Arlington Heights, IL, we discovered a surprising cause behind serious condensation and mold issues—tiny soffit vents completely blocked by dust and debris.
Matthew reached out to us after finding our company online, stating he was looking for a well-reviewed company. He had concerns about moisture issues in his home and wanted a reliable, professional assessment. After speaking with us, he felt comfortable moving forward based on the clarity and promptness of our communication.
After reviewing the photos and description Matthew provided, we offered a ballpark estimate of $3,000–$4,000 during our second conversation. We believe in being open about potential costs early, which helped Matthew plan and make informed decisions.
Matthew chose to schedule a detailed inspection with us, which we offer for a $200 fee for a site visit that is credited back if the client proceeds with the work. He appreciated the unique opportunity we provide, with thorough inspections of both interior attic spaces and out, to get a true understanding of the issue before committing to any repairs.
Several other contractors had already provided free estimates without even looking in the attic at the potential issues, a pitfall that homeowners often face when companies prioritize sales over a critical look. This led to poor recommendations that would not solve the root issue, like adding unnecessary insulation, and higher costs.
Our inspection lasted about 90 minutes and included:
During the inspection, we looked closely at the symptoms Matthew described, reviewed the home’s ventilation system, and gathered detailed observations to understand the root cause.
Through the in-depth attic inspection, we found that the issue was not a roof leak, as other contractors had reported, but rather a condensation problem. Key observations included:
We documented everything meticulously, with photos and videos and took the time to walk Matthew through what we discovered. He appreciated being included in the process and understanding exactly what was going on in his home. Matthew was shocked that previous contractors suggested new insulation or a new roof, because they never inspected the attic, leading to a serious and potentially costly misinterpretation of the problem.
Once Matthew understood the issue, he was ready to move forward with the recommended work. We installed a new LP SmartSide soffit system, ensuring proper airflow by:
Timing was especially important for Matthew and his family, as they were expecting a baby soon. We prioritized the project to ensure everything was completed quickly and smoothly, providing them with peace of mind.
The project was completed in one day at a total cost of $4,000. Matthew expressed relief that the moisture issue was resolved and that their home was now ready for the next chapter in their lives.
This project highlights the importance of careful diagnosis and clear communication in resolving home issues effectively.
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